Frequently Asked Questions

Reserve in seconds via the booking widget, by message, or through your private client desk. Fares are all-inclusive — no surge, no surprises. You see the total before you confirm.

Yes. We collect from any address, airport, hotel, private terminal, or residence in every city we serve, and deliver you to any verifiable destination of your choosing.

Each vehicle class has a published luggage allowance. The S-Class accommodates 2 large + 2 carry-on; the V-Class and Escalade considerably more. Tell us your bags in advance and we will allocate the right vehicle.

Yes — round trips, multi-leg itineraries, and recurring journeys are all bookable in advance. Returning principals are matched, where possible, to the same chauffeur.

Standard reservations are confirmed within minutes. For airport meet-and-greet at the aircraft door, two hours' notice is generally sufficient.

Background-checked, continuously re-vetted, and trained in protocol and protective driving. We never assign a chauffeur whose tenure with the house is less than twelve months.

Yes. NDAs are made available on request. As standard, our chauffeurs do not speak of clients, do not photograph vehicles, and do not record conversations.